Support
Contact
A question, a technical issue, a request about your data or about moderation? Here is how to reach us.
Point of contact
Point of contact for support, reports and legal requests (App Store and the EU Digital Services Act): contact@enveline.com.
Reporting a problem
To report a letter, a reply or a member, the simplest way is to use the reporting feature directly in the app: every report is handled within 24 hours. You can also write to us at the address above.
Response time
We aim to reply within a few business days. Content reports, however, are handled within 24 hours.
Enveline is not an emergency service. If you need someone to talk to right away, see our help resources.